en ارائه الگوی تعالی کیفیت خدمات آموزشی- فرهنگی خانواده های تحت پوشش کمیته امداد امام خمینی(ره) روان شناسی تربیتی Educational Psychology پژوهشي Original <div style="text-align: justify;"><span style="color:#6600ff;"><span style="font-size:14px;"><span style="font-family:Times New Roman;"><span style="line-height:150%"><span style="line-height:150%">The purpose of this research is to provide a model of excellence in the quality of educational-cultural services for families covered by the Imam Khomeini Relief Committee. The present study is applied research in terms of purpose and qualitative research in terms of method. The strategy used was grounded theory and classification of information collected from experts. The intended statistical population consisted of experts familiar with the research topic (politicians and cultural educational managers of the Imam Khomeini Relief Committee). Sampling method was purposive and interview method was used to collect information. After interviewing 12 interviewees, theoretical saturation was achieved. Three types of open, axial, and selective coding were used in MAXQDA software for data analysis. The results revealed that the model of excellence in the quality of educational-cultural services for families covered by the Imam Khomeini Relief Committee has the main categories include executive policies, executive solutions, management departments, supervisory and control activities, educational and cultural quality improvement, employees related factors, equipment and educational environment and educational and cultural processes. At the end of the article, the findings were discussed and practical implications based on it were presented</span><b><span dir="RTL" lang="AR-SA"><span style="line-height:150%">.</span></span><span style="line-height:150%"><span style="font-family:"Times New Roman",serif"></span></span></b></span></span></span></span></div> Model of excellence, cultural and educational services, family, Imam Khomeini Relief Committee 217 227 http://ieepj.hormozgan.ac.ir/browse.php?a_code=A-10-582-1&slc_lang=en&sid=1 Mehrdad Oulad مهرداد اولاد oulad1352@gmail.com 100319475328460010187 100319475328460010187 No Ph.D student of Management, Qom Branch, Islamic Azad University, Qom, Iran دانشجوی دکتری. گروه مدیریت آموزشی. واحدقم. دانشگاه آزاد اسلامی، قم، ایران Gholamreza Vaeisi غلامرضا ویسی rezavaisi@gmail.com 100319475328460010188 100319475328460010188 Yes Assistant Professor of the Department of Psychology and Education, Imam Sadegh Institute of Human Sciences (AS), Qom, Iran استادیارگروه روانشناسی وتعلیم وتربیت. پژوهشگاه علوم انسانی امام صادق (ع)، قم، ایران Jaafar Rahmani جعفر رحمانی 0384459@gmail.com 100319475328460010189 100319475328460010189 No Associate Professor and Academic Staff of Tolo Mehr Institute of Higher Education, Qom, Iran دانشیار و هیات علمی موسسه آموزش عالی طلوع مهر، قم، ایران